Ordering Information

Hello friends!

Thanks so much for visiting the Eye Candy Balloons Online Shop!  Whether you're just browsing or shopping for colorful balloon decor to add to your celebrations or give as gifts, we're glad you're here.

I'm Amanda, the owner, designer, and Certified Balloon Artist (it's a thing) at Eye Candy Balloons. It's a pleasure to get to be a part of some much celebrating. I truly believe Life is Worth Celebrating! We aren't guaranteed the next day, so best to make the most of each day we're given, and that means celebrating the moments, big and small, to create those experiences, which quickly turn into our memories. Our memories are what last and I feel they're invaluable and precious. Celebrating is living fully present in the moment.  And if I can add some extra Pops of Color to your celebrations through an Eye Candy Balloons creation, I'm honored!

Now, back to why YOU are here!  

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To help you have a better shopping experience, we wanted to take a few moments to explain how it all works, answer some of your questions, and share some of our policies with you.

 

ONLINE SHOP:

We've designed the online balloon shop to be easy to use, allowing you to search and find balloon decor by categories, styles, and celebration types. We're so excited to have created a more accessible and affordable way for you to add awesome balloon decor to your events.  The online shop gives you the ability to choose your balloon decor, the balloon colors, custom add-ons, and pickup or delivery option.

Because the online shop is a new addition to our business, we are actively working on making it more streamlined and issue-free for our customers. 

We are regularly adding new designs to the shop for a larger, more colorful selection for you to choose from to best celebrate your events!

 

DESIGNS:

We offer indoor and outdoor balloon designs (affectionally called Yard Art Balloons). Balloons will always perform best indoors, but we love adding balloon fun to your outdoor events, however, we do not guarantee outdoor balloon decor in any way due to uncontrollable factors such as sun, wind, temperatures, etc. 

We make our best efforts through years of experience, highest quality products on the market with trained techniques to ensure the best longevity and performance of your designs within our control in indoor and outdoor conditions.

If we're delivering and staking balloons into the ground, it's very simple removal. We are not returning for any equipment or decor offered from the online shop at this time, so please feel free to enjoy as long as you'd like.  We do offer the option for you to return your bases to us for an account credit (scroll down to read more).

If product is unavailable for any reason, we'll substitute with similar product of equal or higher value.

 

ORDERING INFORMATION: 

  • No same-day orders offered at this time.
  • Order at least a day in advance (48 hours is required on certain times)
  • Minimum online order is $50
  • Full payment is required at the time order is placed.

 

To order balloon decor, you simply answer the questions alongside each design (including color, placement choices, and any notes for us) and add it to the cart.  You can continue shopping.

At checkout, you'll be asked if you'd like us to delivery it to the address you list or if you'd like to pick it up in the shop. Payment is required for an order to be complete.

Please keep in mind the balloon decor you purchase needs to be able to fit in your vehicle if you are choosing the pickup option.  If not, please choose delivery and let us make it easy for you.

 

Local Delivery Option: 

  • Delivery hours offered are 7-11am and 3-5pm (may be adjusted at times to accommodate our busy schedule)
  • Delivery days are Monday-Saturday.
  • Delivery is available no more than 45 miles from our shop. If you are requesting delivery beyond this, complete the decor request to place a custom order.
  • Delivery confirmation email will be sent the day before.
  • Contact-free delivery is preferred.

Shop Pickup Option:

  • The Shop is located at 7 Main Street, Goffstown
  • The Shop is NOT a retail location and is only open by appointment only.
  • Shop pickup hours are Monday-Friday 9-4pm and Saturday from 9-12pm (by appointment only).
  • Come inside or curbside pickup is available.
  • Email reminder for pickup will be sent the day before.
  • If you don't pickup during your scheduled time, email us to reschedule a future time/day.
  • Keep in mind the balloon decor must fit in your vehicle. Please make room before arrival.
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Account Credit for Disposable Bases

Certain balloon decor requires framing for best look. When shopping, you're able to select to have your decor built on a disposable indoor or outdoor base at an extra cost.

To reduce environmental waste and promote reuse, we are excited to offer you a shop credit toward your next order for any same-condition disposable bases and poles returned to our shop.

  • Outdoor base & pole - $15 account credit per base
  • Indoor base & pole - $10 account credit per base

Please email us if you plan to return your base(s) and we'll make easy, convenient plans for your drop-off.  

 

SHIPPING POLICY (as required by some online sites)We do not offer shipping on any of our products at this time. We offer delivery and setup or shop pickup options only.

 

RETURN POLICY (as required by some online sites): We do not accept product returns as we are no longer responsible for the maintenance of the balloons and balloon decor once it leaves our possession, which occurs at the time we leave the onsite location or it is picked up from our shop by the customer.

 

CONTACT:

Questions about ordering from the online shop or online shop purchases, please complete the Contact Form to reach us.

We do not take phone calls as we achieve greatest accuracy when all communications are in writing for easy reference and clarity for both parties.

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Again, thank you for visiting my colorful online balloon shop. I look forward to helping your celebration be more vibrant, colorful, and beautiful in every way.  What can I make for you today?

Life is Worth Celebrating!

Eye Candy Balloons Certified Balloon Artist New Hampshire